ALL SALES ARE FINAL.
- Exchanges for merchandise credit can be made within ten days of purchase.
- To be eligible for an exchange, your item must be unused and in the same condition that you received it.
- The exchanged item must be equal to or greater than the cost of the originally purchased item.
- All orders placed by Phone, Special Events (Trunk Shows, etc.) are subject to the same terms.
- To complete your exchange, we require a receipt or proof of purchase.
- Special order /commissioned pieces are nonexchangeable.
- Merchandise Credits are valid for one year from issue date.
Please contact our customer service team at 504-598-6272 or email firstname.lastname@example.org and we will be happy to assist you with a merchandise credit or exchange request.
- Please include all original packaging, jewelry boxes, and pouches.
- Item(s) should be shipped and insured for the full amount of the purchase.
- Please note items showing signs of wear or have been altered, re-sized or damaged in any way cannot be exchanged. It also must be in the original packaging. You will be contacted if there are any questions related to the merchandise being received.