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Repair

GEMSTONE POLICY

The gemstones sold herein have been purchased from legitimate sources. Ashleigh Branstetter LLC guarantees that these gemstones are natural and conflict free, based on personal knowledge and provided by the supplier. 

 

REPAIR POLICY

Ashleigh Branstetter LLC is pleased to repair merchandise purchased from Ashleigh Branstetter Designer Jewelry as a result of the original manufacturing. Once in receipt of the damaged goods, we will professionally inspect the piece to determine the proper course of action. However, products which are deemed to have been modified by a third party jeweler or abused will not be covered under our warranty.

In the event that you have exceeded our 90 day warranty period, Ashleigh Branstetter Designer Jewelry will gladly repair your items. A cost will be determined after an evaluation. The customer will be informed of the total proposed cost, including shipping and handling. An invoice will be sent to the customer to authorize such charge before the commencement of the repair.